By accessing and using this website, you hereby agree to be bound by the following professional terms and conditions set forth by Niabase Solutions:
1. Product Availability and Orders: All orders placed through our online store are subject to product availability at our physical location in Tusker House. We reserve the right to refuse service, cancel orders, or limit quantities at our sole discretion to ensure fair distribution of high-demand items like our premium footwear and apparel.
2. Pricing and Currency: All prices listed on this platform are quoted in Kenyan Shillings (KES). While we strive for accuracy, Niabase Solutions reserves the right to update or modify pricing at any time without prior notice due to market fluctuations or stock updates.
3. Payment Protocols: For the safety and security of our customers, all official digital payments must be made strictly to our registered Lipa na M-PESA Buy Goods Till Number: 3624001. Please ensure you verify the recipient name "Niabase Solutions" before completing any transaction. We are not responsible for payments made to unofficial numbers.
4. Shipping and Logistics: While we strive for maximum speed, delivery times may vary based on your specific location in Kenya and the external courier schedules (G4S, Fargo, or Shuttles). Niabase Solutions is committed to dispatching orders within 24 hours of payment confirmation.
5. Customer Accountability: It is the responsibility of the customer to provide accurate, up-to-date contact information and a precise delivery address. Niabase Solutions will not be held liable for delays or failed deliveries resulting from incorrect phone numbers or vague location details provided at checkout.
6. Agreement: By completing a purchase, you acknowledge that you have read, understood, and agreed to these terms, including our specific policies regarding lingerie hygiene and shoe size exchanges.